Last updated: January 1, 2026
This Privacy Policy explains how Rescue Phone, Inc. (“Rescue Phone,” “we,” “us,” or “our”) collects, uses, and handles information when you visit https://rescue-phone.com/ or contact us through the website.
Who We Are
Rescue Phone, Inc. provides crisis communication equipment from Jessup, Maryland. The website describes Rescue Phone, Inc. as selling its products directly to law enforcement agencies and as the sole source for its products.
Information We Collect
We collect information that you provide directly to us and information collected automatically when you use the website.
Information You Provide
When you use the contact form or otherwise contact Rescue Phone, we may collect the information you choose to submit, including:
- Name;
- Email address;
- Phone number;
- Message content; and
- Any other information you include in your communication.
The website also provides phone and fax contact information for visitors who prefer to contact Rescue Phone directly.
Information Collected Automatically
When you visit the website, certain information may be collected automatically through cookies, scripts, server logs, and similar technologies. This may include:
- Device and browser information;
- IP address or similar online identifiers;
- Pages viewed and interactions with the website;
- Referring and exit pages;
- Approximate location derived from technical information; and
- Date and time of visits.
How We Use Information
Rescue Phone may use information collected through the website for the following purposes:
- To respond to inquiries submitted through the contact form or by phone;
- To provide information about Rescue Phone products, manuals, brochures, pricing, warranty, purchasing, and support;
- To operate, maintain, secure, and improve the website;
- To understand website usage and performance through analytics;
- To help protect the website from spam, abuse, or misuse;
- To support payment and purchasing communications described on the website, including government purchase orders and card payment options; and
- To comply with applicable legal, operational, and security requirements.
Analytics, Tags, Cookies, and Similar Technologies
The website uses cookies and similar technologies, including Google Analytics and Google Analytics 4, to help understand how visitors use the website and to measure website performance. The website also uses tag management technology, including an Adobe-hosted script, to support website functionality and measurement. WordPress, Elementor, Cloudflare, and anti-spam tools may also use technical cookies or similar technologies to operate, secure, and improve the website.
For more information about these technologies and your choices, please review our Cookies Policy.
How We Share Information
We may share information in limited circumstances, including:
- Service providers and technology vendors. We may use website hosting, security, analytics, tag management, anti-spam, and website platform providers to operate and maintain the website.
- Business communications. Information submitted through the contact form may be used by Rescue Phone to respond to the inquiry or provide requested product, purchasing, or support information.
- Legal and safety purposes. We may disclose information if necessary to comply with legal obligations, protect rights and property, prevent misuse, or respond to lawful requests.
- Business changes. Information may be transferred as part of a business transaction involving Rescue Phone, such as a reorganization or transfer of assets.
Advertising, Sale, and Sharing of Personal Information
The website uses analytics and tag technologies that may allow third-party providers to process online identifiers and website usage information. Where applicable privacy laws define these activities as a “sale,” “sharing,” or use for targeted advertising, you may use available browser controls, cookie controls, opt-out tools, or contact us to submit a privacy request.
Information that you submit through the contact form is used to respond to your inquiry and related communications with Rescue Phone.
Your Choices
- Contact preferences: You may choose what information to provide when contacting us through the website.
- Cookies and analytics: You can manage cookies through your browser settings and available opt-out tools provided by analytics providers.
- Browser controls: Most browsers allow you to block, delete, or limit cookies. If you disable certain cookies, some website features may not work as intended.
Privacy Rights and Requests
Depending on where you live and how applicable privacy laws apply, you may have the right to request access to, correction of, deletion of, or a copy of certain personal information, or to object to or limit certain uses of personal information. You may also have the right to opt out of certain analytics, advertising, sale, or sharing activities as those terms are defined by applicable law.
To submit a privacy request, please contact Rescue Phone through the contact page at https://rescue-phone.com/contact-us/. We may need information sufficient to understand and respond to your request.
Do Not Track and Privacy Signals
Some browsers and devices offer “Do Not Track” or similar privacy settings. Because these settings are not uniform, the website responds to browser settings, cookie controls, and privacy choices as described in this Privacy Policy and the Cookies Policy.
Security
We use administrative, technical, and operational measures designed to help protect information handled through the website. No website or method of transmission is completely secure, and visitors should use care when deciding what information to submit online.
Retention
We keep information for as long as reasonably needed for the purposes described in this Privacy Policy, including responding to inquiries, operating and securing the website, maintaining business records, and meeting applicable legal or operational requirements. Retention periods for cookies and analytics data may vary based on the provider, browser settings, consent choices, and implementation.
Children’s Privacy
The website is intended for professional and business-related use and is not directed to children. We do not knowingly request personal information from children through the website.
Links and Third-Party Websites
The website may include links to downloadable materials or third-party services. Third-party websites and services are governed by their own privacy practices and policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date above reflects the current version.
Contact Us
For privacy questions or requests, please contact Rescue Phone, Inc. through our contact page at https://rescue-phone.com/contact-us/, by phone at 800-737-2832, or at 8280 Patuxent Range Road, Suite B, Jessup, MD 20794.